Companies have been trying to implement new strategies for the continuity of their businesses since the COVID-19 pandemic. One of the strategies that they’ve been trying to apply is remote working. Remote work is convenient in so many ways. For example, lowering the costs of heating and rent, employing more talented individuals without the restriction of distance, and improving work-life balance for employees.
However, there are some disadvantages to remote work as well. For instance, it negatively affects corporate communication. Effective communication is essential for a company to succeed, but certain aspects of remote work make effective communication hard to achieve. While remote work is advantageous in many ways, certain countermeasures should be taken to prevent communication problems from happening.
Lack of effective communication in a remote work setting may result in a decline in collaboration and feelings of distrust. It may even result in security incidents in your company.
Successful communication is essential for organizations. Effective communication within your company means increased productivity and better collaboration. A company should have transparent communication channels from the management to the other employees and vice versa.
On the other hand, a lack of successful communication can cause serious problems, including misunderstandings, feeling isolated, being unable to trust others in the workplace, and security incidents. Miscommunication within a workplace can even cause employee turnover rates to increase, as it may negatively affect the working environment. If people feel that the working environment is toxic because miscommunication caused certain conflicts to arise, they might want to leave the company.
Feelings of Isolation
Plenty of people still prefer face-to-face communication over virtual and remote work can cause feelings of isolation in them. Social interaction between co-workers, such as a quick chat while having a cup of coffee or discussing a new project, is still considered healthy and important.
A study that was conducted by Berkeley Haas Asst Professor David Holtz demonstrated that remote work, when implemented on a large scale, made Microsoft employees feel siloed. More than 61,000 Microsoft employees thought working remotely made them spend less time in meetings, caused them to have fewer real-time conversations for work, and made them feel more isolated.
Decline in Collaboration
According to the same study by David Holtz and his colleagues, the remote workforce may have been finding it hard to exchange new information. Needless to say, a lack of good collaboration might result in a decline in productivity and innovation within a business.
The main findings from the study are as follows:
● Remote working caused employees’ to be less interconnected. They have started to use their collaboration networks less.
● As compared to the levels before the pandemic, employees spent approximately 25% less time collaborating with their colleagues since they were working remotely.
Feelings of Distrust
Lack of successful communication can lead to feelings of mistrust. If employees are not informed about a specific product, for instance, they might not be able to fully trust their superiors once they learn that they were not given the information needed.
According to the same research by David Holtz and his colleagues, individuals who work remotely use communication tools such as messaging platforms and emails more frequently rather than using synchronous forms of communication such as video calls and in-person communication. With less exposure to non-verbal communication, employees are more susceptible to miscommunication.
To overcome this problem, managers can implement a two-way communication strategy. This strategy can be defined as giving updates as well as asking for employee feedback, thus making people feel safe when they should let their superiors know that they haven’t been informed properly.
Security Risks Caused by Lack of Effective Communication
Lack of effective communication within a company can even create security risks. If an employee is not informed about laws and regulations, they may not be aware of the security incidents that their actions might lead to. Therefore they may cause security incidents without knowing. However, NotiSecure enables you to create awareness of certain security risks and penalties that may occur due to not complying with the laws and regulations. It helps protect important company data and prevent security incidents from happening.
NotiSecure is useful because:
● It prevents social engineering attacks.
● Contributes to the continuity of corporate culture.
● It enables your company to be consistent with respect to customer communication.
● It offers a journey that is tailored for each employee.
● It creates an awareness of financial losses that might occur if security incidents happen.
Remote work, with its advantages, is here to stay. Nevertheless, there are certain risks that come along with it. To prevent certain problems from happening, companies should take countermeasures. By taking countermeasures, companies can increase productivity, prevent financial loss, and prevent security incidents.
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