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What are the benefits of using positive language for companies?

Choosing to use positive words can make a great difference, not only in our personal lives but also at work. Cultivating positivity in the workplace can result in better engagement, productivity, and job satisfaction. In a working environment that encourages the use of positive language, employees will be able to cooperate more effectively.

The use of positive language within companies will benefit the employees as well as the organization itself. For individuals working in a company, hearing positive words from their coworkers or managers, even if they make a mistake, means they are valued there. It, in turn, will increase loyalty toward their organization. For companies, the increase in employee loyalty means that the turnover rates will be reduced.

When a new employee makes a mistake, instead of scolding him/her, simply giving information and saying reassuring words would be better. In this way, the new employee would feel more encouraged to work.

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The Impacts of Using Positive Language

Increases Employee Engagement

In a workplace where positive language is encouraged, individuals will participate more and express their ideas without fearing negative responses if they make a mistake. They can be more honest with their ideas. They can offer constructive feedback to their managers and coworkers more freely, which can improve a company in various ways.

Increases Productivity

In a company where people are respectful and positive toward each other, there will be less negativity that drains people’s energy and more productivity as a result. Additionally, productivity will increase because people will understand that their skills are being valued and they are respected as a person. Therefore, they will be more motivated and productive at work.

Decreases Turnover Rates

If a company constantly faces high turnover rates, it will waste tremendous resources allocated to recruit and train its employees. However, it’s not wise to spend money and time on these processes if your highly skilled and educated employees will leave the company. Therefore, increasing job satisfaction with positive language, which would reduce churn rates, is a great strategy.

Reduces Conflicts in the Workplace

If the company culture promotes the use of positive language, conflicts will be reduced significantly. On the other hand, if the employees don’t use positive words while communicating, conflicts will arise, and as a result, productivity will plummet. Therefore, promoting the idea of using positive language within working environments is essential.

Increases Loyalty

Working for a company with a toxic environment would make the employees question why they work there, and ultimately they would leave. Also, having loyal employees means that you will have them for years. Employees need years of experience to have enough expertise in their area. Employees with sufficient expertise will be able to solve more problems in a company, which will affect the bottom line.

Adds Purpose

Restating and emphasizing your company’s mission and vision with positive language lets your employees understand why they are working more clearly. If a company makes its vision clear, employees tend to be more productive with a positive attitude.

Examples of Positive Language in the Workplace

While communicating through our words, it is possible to motivate others. Positive language also enables people to transform challenging situations into inspiring ones. Positive language doesn’t mean avoiding discussing issues and sharing bad news. It means that one can be inspiring and reassuring toward the recipient.

To use positive language, you can positively frame your words and remove the negative alternatives from your speech or text. For example:

“Stop sending emails that are full of spelling mistakes.”

“There are some spelling mistakes in your emails, but I am sure if you proofread them, you will detect them. Please take this as constructive criticism.”

The first sentence sounds very harsh. The second one is reassuring but doesn’t avoid a negative subject either. It just frames it positively, honestly, and without offending.

Examples of positive language and its negative alternatives can be:
● “I will look that up for you.”
● “I am having a great day. Thanks for asking.”
● “You are doing a great job with the new project.”
● “I appreciate the fact that you are patient with me when I make mistakes.”
● “I have some more work to do, but I have made great progress.”
● “I want to fix this and learn more to improve my work.”
● “Please focus on getting to work five minutes earlier, so you are always on time.”

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